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CASE STUDY

Delaware:
Bringing in New Leads and Expanding Web Presence

Background

Delaware is a worldwide provider of advanced ICT solutions and services, aiding clients in their business and digital transformations.

They offer international business consulting, strategy development, and change management. Additional support is provided to their clients via partnerships with companies like SAP, Microsoft, Salesforce and OpenText.

At a Glance

New Leads
 Over 70 new leads brought in

Impressions
 More than 600,000 impressions

Cost-per-leads
 Significantly reduced cost-per-leads (CPL)

Challenges

As Delaware was looking to expand their online market presence, they reached out to LiteBrew for help with the following issues:

  • Delaware was looking to expand their presence in Singapore.
  • They want to introduce their products and services to new, potential audiences
  • Ineffective Google Ads – low number of leads and high costs-per-lead (CPL)

Challenges

As Delaware was looking to expand their online market presence, they reached out to LiteBrew for help with the following issues:

  • Delaware was looking to expand their presence in Singapore.
  • They want to introduce their products and services to new, potential audiences
  • Ineffective Google Ads – low number of leads and high costs-per-lead (CPL)

Our Approach

Having sat down and met with Delaware’s team, we devised a plan to improve their online presence by:

Running a professionally managed Google Ads campaign
Leveraging on LinkedIn as a professional network platform to run ads

Utilising Google Ads to Extend Delaware’s Reach

We chose Google Ads for Delaware’s campaign due to its excellent reach and targeting capabilities.

This would thus allow us to precisely target potential clients actively searching for related products and services related to Delaware’s offerings i.e. SAP software, ERP software and ERP consultants.

To ensure a successful campaign period, the LiteBrew team performed bi-weekly optimisation of keywords and creatives used.

The results obtained at the end of the campaign were impressive. All in, our ads brought in a total of more than 80,000 impressions over a period of 6 months and over 70 new leads for Delaware’s services.

Leveraging LinkedIn to Amplify Delaware’s Presence

Aside from running Google Ads, the LiteBrew team also turned to LinkedIn to help boost Delaware’s online presence.

As a professional social networking site, LinkedIn would allow us to target professionals and businesses that would most likely require Delaware’s range of products and services.

To ensure the success of our LinkedIn ads campaign, the LiteBrew team worked with a team of talented designers and copywriters to create a series of attractive ad visuals.

We also positioned Delaware as a leading software partner that collaborates with industry giants like Microsoft, OpenText, SAP, and Salesforce to strengthen Delaware’s brand and product proposition.

Connecting Delaware with Success

Through the collective efforts of the LiteBrew team, we helped Delaware achieve their goal of expanding their online presence and generating new leads.

Brought in more than 70 new leads for Delaware
Our ad campaigns helped improve Delaware’s online presence and allowed us to attract more than 70 new potential clients.

Reached over 700,000 relevant impressions across Google Ads and LinkedIn Ads

Our campaign strategically utilised Google Ads and LinkedIn Ads to achieve over 700,000 impressions, connecting Delaware’s brand with a vast and relevant audience.

Our Approach

When Collectius came to us with significant gaps in their SEO expertise and online visibility, we tailored a comprehensive approach that was designed to overhaul their digital presence and drive measurable improvements. Here's how we proceeded:

  • SEO Audit: An on-page and off-page SEO audit was conducted to identify areas for improvement
  • Google Search Console Installation: Google Search Console was installed on the Collectius website to monitor and track their analytics
  • Digital Content Strategy: We produced a digital content strategy pack to help Collectius enhance their SEO goals
  • Backlink Acquisition: Backlinks were purchased to improve Collectius' domain ranking Keyword Research: Extensive keyword research was performed to align content and SEO strategies with relevant search trends

Comprehensive SEO Audit

We initiated our process by conducting a detailed SEO audit for Collectius. This audit was crucial in pinpointing several critical areas where the company was underperforming.

Key issues we found included suboptimal keyword utilisation, missing meta descriptions, and poorly optimised content that wasn't fully aligned with target search queries.

Having identified areas for improvement, the Brew team worked with Collectius’ web development team to implement these fixes.

Following the initial SEO audit, we conducted a focused technical SEO audit for Collectius. A technical SEO audit is a thorough examination of a website’s technical infrastructure as it relates to its visibility and performance in search engines.

It evaluates several key elements, including site architecture, page speed, mobile-friendliness, indexing, crawlability, security, and use of technologies that may impact search engine access and efficiency.

This was a critical step to ensuring that the website’s infrastructure met modern search engine standards, which is pivotal for improving search rankings and user experience. Our audit revealed several key technical issues that needed immediate attention:

Slow Loading Speeds: We identified that the Collectius website had slower than optimal loading times. Slow speeds can significantly affect user experience and negatively impact search engine rankings. To address this, we optimised image sizes, minimised the use of blocking JavaScript, and implemented more efficient caching policies to enhance page load performance.

The Lack of a Sitemap: The absence of a sitemap was another critical gap. Sitemaps are essential as they help search engines more intelligently crawl the site and understand its structure. We created and submitted a comprehensive sitemap to Google, which facilitated better indexing of the website’s pages.

Mobile Optimization: Our audit also found that Collectius’ website was not optimised for mobile users. The Brew team provided detailed guidance to Collectius' web development team on best practices for mobile optimization going forward. This included advice on implementing accelerated mobile pages (AMP), optimising button sizes and touch targets, and ensuring text readability without requiring zoom.


Tracking & Monitoring of Collectius’ Web Performance

To better monitor and track the effectiveness of our strategies, we installed Google Search Console (GSC) on Collectius’ website. GSC allows us to gain valuable insights into the site's traffic, search performance, and any crawling errors, thereby enabling us to make data-driven decisions.

With data from GSC, we can identify which pages are performing well and which might require further optimization. This helps us refine SEO strategies and target specific issues with precision.


Digital Content Strategy

Recognizing the importance of content in SEO success, we crafted a comprehensive digital content strategy pack specifically tailored to Collectius' needs.

This strategy involved developing four customer personas and two end-user personas, representing the diverse segments of Collectius' audience. These personas helped us understand the distinct needs, behaviours, and preferences of different user types that interact with Collectius' services.

From this foundation, we were able to pinpoint the types of content and topics that would resonate most strongly with each persona. Leveraging these insights, we developed a series of SEO-optimised articles.

Each article was carefully written by our copywriter who made sure that keywords used were relevant with Collectius’ offerings and aligned with the interests of potential clients.

Taking this approach allowed us to attract more organic traffic to their site and significantly enhance visibility for these targeted search terms.


Backlink Acquisition

To strengthen Collectius’ domain authority and improve their search engine ranking, we strategically acquired high-quality backlinks. This effort was aimed at boosting their profile against competitors and increasing the trustworthiness of their site in the eyes of search engines.

Through our targeted backlink acquisition efforts, we gradually improved the organic traffic to Collectius' site.

As their domain authority increased, so did their visibility in search engine results, leading to more visitors naturally finding their way to the website without the need for paid advertising.

This steady increase in organic traffic not only enhanced their online presence but also contributed to higher engagement and conversion rates.


Outstanding SEO Results for Collectius

Our comprehensive SEO strategy delivered impressive results for Collectius, significantly enhancing their online visibility and search engine performance. Here are some of the key achievements:

Significant Traffic Growth

Over a period of six months, we achieved more than a 60% increase in organic traffic to Collectius' website. This surge in visitors was a direct result of our focused improvements in SEO practices and content strategies.

Expanded Keyword Reach

There was over a 70% increase in the number of organic keywords that Collectius ranks for on Google. This expansion in keyword coverage helped broaden their visibility and reach a wider audience interested in debt collection and financial services.

Top Rankings in Local Searches

Collectius' website achieved first-page rankings on Google's Search Engine Results Pages (SERPs) for targeted searches in Singapore and Malaysia. Ranking on the first page for relevant searches significantly boosted their brand's visibility and accessibility in these key markets.

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