Client Case Study

TotalEnergies ENEOS

Streamlining Lead Management and Driving Long-Term Engagement with HubSpot Automation

At Glance

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18 industry-specific landing pages launched

to drive targeted engagement

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35,000 unique visitors

attracted over a span of 6 months

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Hubspot

Used Hubspot to set up automated email drip campaigns to foster interest

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Newsletters

Wrote and sent out monthly newsletters via Hubspot and followed up with leads

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Real-Time Dashboards

Created real-time dashboards for smarter sales and marketing tracking
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40%+ open rates across email campaigns

for over 12 months

Background

TotalEnergies ENEOS is the renewable energy division of TotalEnergies in the Asia-Pacific region, offering solar panel solutions to commercial and industrial businesses. As a global energy giant, TotalEnergies has long been associated with oil and gas which unfortunately is a perception that often overshadows its fast-growing solar energy division.

To support their clean energy positioning in Asia, TotalEnergies ENEOS needed a way to educate, nurture, and stay top-of-mind with businesses throughout what is typically a long and complex B2B sales cycle.

And so, to tackle this challenge, the team at TotalEnergies ENEOS turned to Brew for a complete HubSpot automation solution that could bring clarity, efficiency, and sustained engagement to their solar marketing efforts.

The Challenge

When it comes to selling Shopify solutions, the typical lead generation playbook doesn’t always apply. Unlike traditional products or services, Shopify is a platform solution — which means the potential customer needs to:

1. Perception Gap: Seen as Only Oil & Gas

Despite offering high-quality solar energy solutions, TotalEnergies ENEOS struggled with a perception issue. Many prospects simply didn’t associate the brand with renewable energy which made initial engagement more difficult and often required re-education from the start.

2. Long B2B Sales Cycles with Little Follow-Through

Selling solar solutions isn’t a one-call-close. These are long-term, high-investment decisions involving technical evaluations, budget planning, and ESG alignment. Without a system to nurture leads over time, many early conversations fizzled out before a decision was ever made.

3. Trouble Staying Relevant Through the Journey

TotalEnergies ENEOS knew they needed to stay visible — not just during the inquiry stage, but all the way through the customer’s consideration journey. However, they lacked the content delivery systems and data tracking to do this effectively.

4. Limited Digital Tools for Segmentation and Follow-Up

Previously, all leads were treated the same. There was no way to prioritise high-interest leads, personalise communications by industry, or track meaningful engagement over time. Valuable opportunities were slipping through the cracks.

Our Approach

Brew Interactive developed and executed a comprehensive HubSpot strategy focused on three key goals: automating lead management, delivering high-value content, and making performance visible in real-time.

Industry-Specific Landing Pages to Capture Relevant Interest

Before any outreach could begin, we needed to ensure we were targeting the right businesses — those most likely to benefit from Shopify solutions.

We designed and launched 18 custom landing pages, each tailored to a specific sector — including manufacturing, logistics, F&B, commercial property, and more.

Each page had industry-specific language, visuals, and value propositions, so that prospects instantly saw how solar solutions could address their unique operational needs.

1 of the 18 landing pages that the Brew team created for TotalEnergies ENEOS – note the sharp copy and clear information hierarchy

Why this mattered: A general message doesn’t resonate with a logistics director or an F&B operations head the same way. Tailoring content showed prospects we understood their world — which built trust and significantly improved engagement.

How it helped: The industry landing pages became powerful conversion tools. We linked to them from ads, emails, and chatbot flows — ensuring visitors always landed on content that felt tailored and relevant to their business.

 

For all of the landing pages that we created, the Brew team ensured that visitors were directed to relevant content and the means to contact TotalEnergies ENEOS

2. Feeding Data Into Our Marketing Automation Tool for Personalised Outreach

Once we had a clean and well-researched list of prospects, the next step was activating that data. This is where our marketing automation tool came into play. It allowed us to reach out to hundreds of prospects in a structured, personalised, and scalable way.

But this wasn’t about sending generic messages to a cold list.

Each Shopify partner had different goals, tone preferences, and customer journeys — which meant we needed flexibility in how we approached outreach.

Campaigns that we created based on the needs of our clients

Customising Outreach Sequences Based on Partner Needs

We worked with each partner to select the outreach sequence that best fit their sales strategy. Some wanted a direct approach highlighting Shopify’s benefits immediately. Others preferred a more educational and relationship-driven sequence.

These sequences included:

  • Initial introduction messages
  • Follow-up nudges spaced over time
  • Value-driven content about Shopify’s capabilities
  • Friendly CTAs encouraging prospects to reply or ask questions


The dashboard the Brew team uses to track individual campaigns

Why this mattered: Instead of sending one-off cold emails that are easy to ignore, these sequences allowed us to stay top-of-mind with prospects over several touchpoints — increasing the chances of engagement without being overly aggressive.

Feeding Data Into Automation for Smart Execution

Once the sequence was selected, we uploaded the lead data into our marketing automation tool — allowing the system to handle the time-consuming tasks of:

  • Sending messages at scheduled intervals
  • Tracking message opens and responses
  • Automatically following up with prospects who didn’t reply

This gave our partners a consistent outreach engine running in the background — nurturing prospects while freeing up their time to focus on higher-value conversations.

Outreach message (left) and replies (right) that we crafted as part of our automated lead generation strategy

How it helped: Partners could reach a much larger audience without needing to manually write, send, and track every single message — all while ensuring every prospect received a thoughtful, personalised experience.


The dashboard the Brew team uses to track individual campaigns

3. Monitoring Responses and Engaging Prospects in Real-Time

While automation helped us reach more prospects efficiently, we knew that real relationships and real conversions only happen through human interaction.

That’s why our job didn’t stop once the outreach sequences were set live.

In fact, the most critical part of the process came next: monitoring replies and engaging in real conversations.


Statistics that the Brew team tracked when sending out messages

Actively Managing Responses to Keep Conversations Moving
To make all of this happen, we didn’t just rely on automated messages alone. We customised our marketing automation tool to engage with prospective leads in a more organic, human-like way — long before any reply even came in.

This included actions like:

  • Automatically viewing a prospect’s profile
  • Liking their recent posts
  • Following their activity over time
  • And then sending a personalised message after building initial familiarity


Statistics that the Brew team tracked when sending out messages

Why this mattered: These small touchpoints helped warm up prospects before direct outreach — making the eventual message feel less intrusive and more like a natural connection.

How it helped: Instead of feeling like a cold, out-of-the-blue sales pitch, prospects often recognised our engagement beforehand — leading to higher reply rates and more open, friendly conversations right from the start.

The sequence below showcases how we structured our marketing automation system — allowing us to engage with prospects at multiple touchpoints automatically.

From profile views and post interactions to personalised message sequences, every step was designed to warm up potential leads and create a more human, conversational outreach experience at scale.


We set up our marketing automation tool to view profiles, engage with posts, and send personalised messages

4. Systematically Processing Leads

Once prospects began responding, it was just as important to manage those conversations properly as it was to start them.

To keep everything organised, we built a systematic lead management process — allowing us to track every prospect’s status and handle them accordingly.


How the team at Brew monitors incoming leads before passing it on to our partners

This meant categorising leads based on their level of interest or next action required, such as:

  • Qualified Lead — Ready for sales conversations
  • To Nurture — Not ready yet, but worth staying in touch
  • Opportunity — High potential lead showing buying signals
  • Unqualified — Not a good fit
  • Closed Won — Successfully converted

How our team processed and managed leads that were obtained – note the use of lead status

How our team processed and managed leads that were obtained – note the use of lead status[/caption] How our team processed and managed leads that were obtained – note the use of lead status[/caption]

Why this mattered: It gave complete clarity on where every lead stood — no guessing, no leads slipping through the cracks.

How it helped: Our partners could prioritise their time and resources on the most promising conversations, while our nurturing sequences kept the rest engaged until they were ready.

Results That Matters:

Turning Cold Outreach into Real Conversations

E

Personalised Messaging at Scale

Custom outreach sequences driven by AI-enriched data increased engagement across all channels.

E

Conversations That Convert

Human SDRs managed live conversations, building relationships that turned prospects into qualified leads.

Performance at a Glance

Out of the more than 7,000 prospects we’ve engaged through automated multi-channel outreach, here’s what we’ve been able to achieve:

✓ 25% average response rate across all channels

5% qualification rate, with warm leads handed over to partners

3% meeting booking rate — with all meetings booked directly by our SDRs

Want similar results? Get in touch to see how we can help.

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