Tripled LinkedIn interactions while driving Instagram engagement by 200%
At a Glance



Background
From Evolve’s® website homepage
NUS Business School is one of Asia’s most renowned business schools, offering a diverse range of academic programs, including BBA, MBA, Executive MBA, MSc, and PhD programs. As part of the National University of Singapore, the school provides customised and open-enrollment Executive Education courses. NUS Business School attracts a wide array of talented students from around the world and is recognised for its thought leadership and academic excellence.
The Challenge
NUS Business School’s Instagram page
When NUS Business School approached the Brew team seeking to enhance its social media presence, and better showcase the various activities happening within the school.
They also wanted their social media platforms to serve as a hub for thought leadership content while providing insights into the school’s community and programs. However, with a constant flow of new content and initiatives, they required additional support in effectively managing their social media efforts.
Our Approach
1. Content Planning & Development
A static visual post that Brew created for NUS Business School’s social media
To maintain a consistent and high-impact online presence, we developed a well-structured content calendar that aligned with the school’s key initiatives, academic programs, and thought leadership themes.
We carefully curated content to align with the school’s priorities, including academic programs, research breakthroughs, faculty thought leadership, and student achievements. Posts were also designed to address major events such as admissions periods, academic conferences, global news developments, and even pop culture insights.
2. Content Production
A short video Brew produced to highlight NUS Business School lecturers’ expertise
We designed and produced a mix of static visuals, infographics, and dynamic video content to appeal to a wide audience. Video production was particularly leveraged to humanise the brand, showcase faculty expertise, and highlight student experiences.
Static visuals and infographics were used to present key research insights, industry trends, academic highlights, and highlight students, faculty, and alumni. We also crafted dynamic video content featuring lecturers discussing industry trends and interviews capturing the real experiences of students.
3. Community Engagement & Management
To strengthen online engagement, we proactively managed the school’s social media communities, responding to comments, answering queries, and fostering discussions that aligned with thought leadership. This ensured that NUS Business School’s platforms remained active, responsive, and engaging for its audience.
4. Event & Campaign Support
We developed content strategies for special events, such as the book launch, and executed full-scale video production to maximise outreach and impact. Brew also created visuals to generate buzz for campus events and promoted post-event recaps to extend event engagement.
4. Optimised Engagement Strategies
- Created content designed to spark interest and encourage discussions
- Leveraged trending topics for timely and relevant content
- Used Instagram’s “collab” feature to expand reach and audience interaction
- Encouraged LinkedIn audiences to share opinions through interactive posts
- Tagged individuals in profile features to extend content visibility beyond the school’s immediate followers
By implementing these strategies, we ensured that NUS Business School’s social media channels became an engaging and insightful space for prospective students, alumni, and academic professionals.
Measuring Success: The Impact of a Strategic Social Media Approach
Through our strategic social media initiatives, Brew successfully helped NUS Business School elevate its online presence, transform its social media platforms into vibrant hubs for thought leadership, and achieve substantial engagement growth across key platforms.
- 200% increase in engagement on Instagram, showcasing the success of our content strategy adjustments. By creating more engaging content, tapping into trending topics, and using collaborative features, we significantly boosted audience interaction.
- 3x increase in engagement on LinkedIn, driven by our efforts to foster discussions, encourage audience participation, and expand visibility through strategic tagging.
- 42.5K impressions on Facebook, displaying consistent growth in key metrics despite a general decline in the platform’s engagement trends.
Our Approach
When Collectius came to us with significant gaps in their SEO expertise and online visibility, we tailored a comprehensive approach that was designed to overhaul their digital presence and drive measurable improvements. Here's how we proceeded:
- SEO Audit: An on-page and off-page SEO audit was conducted to identify areas for improvement
- Google Search Console Installation: Google Search Console was installed on the Collectius website to monitor and track their analytics
- Digital Content Strategy: We produced a digital content strategy pack to help Collectius enhance their SEO goals
- Backlink Acquisition: Backlinks were purchased to improve Collectius' domain ranking Keyword Research: Extensive keyword research was performed to align content and SEO strategies with relevant search trends
Comprehensive SEO Audit
We initiated our process by conducting a detailed SEO audit for Collectius. This audit was crucial in pinpointing several critical areas where the company was underperforming.
Key issues we found included suboptimal keyword utilisation, missing meta descriptions, and poorly optimised content that wasn't fully aligned with target search queries.
Having identified areas for improvement, the Brew team worked with Collectius’ web development team to implement these fixes.
Following the initial SEO audit, we conducted a focused technical SEO audit for Collectius. A technical SEO audit is a thorough examination of a website’s technical infrastructure as it relates to its visibility and performance in search engines.
It evaluates several key elements, including site architecture, page speed, mobile-friendliness, indexing, crawlability, security, and use of technologies that may impact search engine access and efficiency.
This was a critical step to ensuring that the website’s infrastructure met modern search engine standards, which is pivotal for improving search rankings and user experience. Our audit revealed several key technical issues that needed immediate attention:
Slow Loading Speeds: We identified that the Collectius website had slower than optimal loading times. Slow speeds can significantly affect user experience and negatively impact search engine rankings. To address this, we optimised image sizes, minimised the use of blocking JavaScript, and implemented more efficient caching policies to enhance page load performance.
The Lack of a Sitemap: The absence of a sitemap was another critical gap. Sitemaps are essential as they help search engines more intelligently crawl the site and understand its structure. We created and submitted a comprehensive sitemap to Google, which facilitated better indexing of the website’s pages.
Mobile Optimization: Our audit also found that Collectius’ website was not optimised for mobile users. The Brew team provided detailed guidance to Collectius' web development team on best practices for mobile optimization going forward. This included advice on implementing accelerated mobile pages (AMP), optimising button sizes and touch targets, and ensuring text readability without requiring zoom.
Tracking & Monitoring of Collectius’ Web Performance
To better monitor and track the effectiveness of our strategies, we installed Google Search Console (GSC) on Collectius’ website. GSC allows us to gain valuable insights into the site's traffic, search performance, and any crawling errors, thereby enabling us to make data-driven decisions.
With data from GSC, we can identify which pages are performing well and which might require further optimization. This helps us refine SEO strategies and target specific issues with precision.
Digital Content Strategy
Recognizing the importance of content in SEO success, we crafted a comprehensive digital content strategy pack specifically tailored to Collectius' needs.
This strategy involved developing four customer personas and two end-user personas, representing the diverse segments of Collectius' audience. These personas helped us understand the distinct needs, behaviours, and preferences of different user types that interact with Collectius' services.
From this foundation, we were able to pinpoint the types of content and topics that would resonate most strongly with each persona. Leveraging these insights, we developed a series of SEO-optimised articles.
Each article was carefully written by our copywriter who made sure that keywords used were relevant with Collectius’ offerings and aligned with the interests of potential clients.
Taking this approach allowed us to attract more organic traffic to their site and significantly enhance visibility for these targeted search terms.
Backlink Acquisition
To strengthen Collectius’ domain authority and improve their search engine ranking, we strategically acquired high-quality backlinks. This effort was aimed at boosting their profile against competitors and increasing the trustworthiness of their site in the eyes of search engines.
Through our targeted backlink acquisition efforts, we gradually improved the organic traffic to Collectius' site.
As their domain authority increased, so did their visibility in search engine results, leading to more visitors naturally finding their way to the website without the need for paid advertising.
This steady increase in organic traffic not only enhanced their online presence but also contributed to higher engagement and conversion rates.
Outstanding SEO Results for Collectius
Our comprehensive SEO strategy delivered impressive results for Collectius, significantly enhancing their online visibility and search engine performance. Here are some of the key achievements:
Significant Traffic Growth
Over a period of six months, we achieved more than a 60% increase in organic traffic to Collectius' website. This surge in visitors was a direct result of our focused improvements in SEO practices and content strategies.
Expanded Keyword Reach
There was over a 70% increase in the number of organic keywords that Collectius ranks for on Google. This expansion in keyword coverage helped broaden their visibility and reach a wider audience interested in debt collection and financial services.
Top Rankings in Local Searches
Collectius' website achieved first-page rankings on Google's Search Engine Results Pages (SERPs) for targeted searches in Singapore and Malaysia. Ranking on the first page for relevant searches significantly boosted their brand's visibility and accessibility in these key markets.
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