...

Harry's

Client Story

At A Glance

8.5X

Online Orders Grew by 8.5X

72%

Cost Per Order Went Down by 72%

About Harry’s

Established in 1992, Harry’s is a staple food and beverage brand in Singapore serving over 1 million consumers every year, with more than 28 outlets and footprints across Asia.

Harry’s is home to many – colleagues unwinding after a long day’s work, friends catching up over dinner, and families spending quality time together over a weekend lunch.

About Harry’s

Established in 1992, Harry’s is a staple food and beverage brand in Singapore serving over 1 million consumers every year, with more than 28 outlets and footprints across Asia.

Harry’s is home to many – colleagues unwinding after a long day’s work, friends catching up over dinner, and families spending quality time together over a weekend lunch.

Challenge

It’s no surprise that Harry’s was hit hard by the pandemic. They struggled to continue serving their clients through the delivery of food and drinks.
Harry’s approached our team at Brew to help them not just survive the pandemic – but continue to thrive and serve their customers with excellence.

The Solutions

Identifying the Perfect Audience

Everyone loves food and drink, but we wanted to hone in on those most likely to be placing online delivery orders during the pandemic. Times were tough for Harry’s. We didn’t want them to spend a dime more than they needed on marketing efforts. Positive ROI was the primary goal.

We worked with the Harry’s staff and talked with some regulars to carve out customer personas and hone in on the ideal audience for our campaign.

Creating a Seamless Ordering Experience

We knew if people were going to place online delivery orders, the experience needed to be as easy and seamless as possible. We worked with the Harry’s team to roll out a landing page and ordering sequence that would convert at a high rate.

Rolling Out Creative Facebook Ads

With plenty of other bars and restaurants switching to the online ordering model, we knew Harry’s ads needed to stand out. We didn’t quickly throw together some copy and creative, but carefully designed ad campaigns we knew would catch the attention of Singapore residents and drive them to take action.

We highlighted some of their deals and worked with them on the highly effective “Be Your Own Bartender” campaign. We also helped them roll out an online merchandise promotion.

Providing Ongoing Ad Optimization

Rolling out Facebook ads was just the beginning. Our media buying team worked with Harry’s to optimize their campaigns over the coming months, by utilizing lookalike audiences, retargeting, and frequent A/B testing of messaging and creative.

Results

Thanks to our marketing strategy and quick rollout, Harry’s online orders grew by 8x. In the process, we helped them decrease their cost per order by 72%.

Harry’s didn’t just survive the pandemic – they were able to drive sales and hit revenue targets throughout.

Our Approach

When Collectius came to us with significant gaps in their SEO expertise and online visibility, we tailored a comprehensive approach that was designed to overhaul their digital presence and drive measurable improvements. Here's how we proceeded:

  • SEO Audit: An on-page and off-page SEO audit was conducted to identify areas for improvement
  • Google Search Console Installation: Google Search Console was installed on the Collectius website to monitor and track their analytics
  • Digital Content Strategy: We produced a digital content strategy pack to help Collectius enhance their SEO goals
  • Backlink Acquisition: Backlinks were purchased to improve Collectius' domain ranking Keyword Research: Extensive keyword research was performed to align content and SEO strategies with relevant search trends

Comprehensive SEO Audit

We initiated our process by conducting a detailed SEO audit for Collectius. This audit was crucial in pinpointing several critical areas where the company was underperforming.

Key issues we found included suboptimal keyword utilisation, missing meta descriptions, and poorly optimised content that wasn't fully aligned with target search queries.

Having identified areas for improvement, the Brew team worked with Collectius’ web development team to implement these fixes.

Following the initial SEO audit, we conducted a focused technical SEO audit for Collectius. A technical SEO audit is a thorough examination of a website’s technical infrastructure as it relates to its visibility and performance in search engines.

It evaluates several key elements, including site architecture, page speed, mobile-friendliness, indexing, crawlability, security, and use of technologies that may impact search engine access and efficiency.

This was a critical step to ensuring that the website’s infrastructure met modern search engine standards, which is pivotal for improving search rankings and user experience. Our audit revealed several key technical issues that needed immediate attention:

Slow Loading Speeds: We identified that the Collectius website had slower than optimal loading times. Slow speeds can significantly affect user experience and negatively impact search engine rankings. To address this, we optimised image sizes, minimised the use of blocking JavaScript, and implemented more efficient caching policies to enhance page load performance.

The Lack of a Sitemap: The absence of a sitemap was another critical gap. Sitemaps are essential as they help search engines more intelligently crawl the site and understand its structure. We created and submitted a comprehensive sitemap to Google, which facilitated better indexing of the website’s pages.

Mobile Optimization: Our audit also found that Collectius’ website was not optimised for mobile users. The Brew team provided detailed guidance to Collectius' web development team on best practices for mobile optimization going forward. This included advice on implementing accelerated mobile pages (AMP), optimising button sizes and touch targets, and ensuring text readability without requiring zoom.


Tracking & Monitoring of Collectius’ Web Performance

To better monitor and track the effectiveness of our strategies, we installed Google Search Console (GSC) on Collectius’ website. GSC allows us to gain valuable insights into the site's traffic, search performance, and any crawling errors, thereby enabling us to make data-driven decisions.

With data from GSC, we can identify which pages are performing well and which might require further optimization. This helps us refine SEO strategies and target specific issues with precision.


Digital Content Strategy

Recognizing the importance of content in SEO success, we crafted a comprehensive digital content strategy pack specifically tailored to Collectius' needs.

This strategy involved developing four customer personas and two end-user personas, representing the diverse segments of Collectius' audience. These personas helped us understand the distinct needs, behaviours, and preferences of different user types that interact with Collectius' services.

From this foundation, we were able to pinpoint the types of content and topics that would resonate most strongly with each persona. Leveraging these insights, we developed a series of SEO-optimised articles.

Each article was carefully written by our copywriter who made sure that keywords used were relevant with Collectius’ offerings and aligned with the interests of potential clients.

Taking this approach allowed us to attract more organic traffic to their site and significantly enhance visibility for these targeted search terms.


Backlink Acquisition

To strengthen Collectius’ domain authority and improve their search engine ranking, we strategically acquired high-quality backlinks. This effort was aimed at boosting their profile against competitors and increasing the trustworthiness of their site in the eyes of search engines.

Through our targeted backlink acquisition efforts, we gradually improved the organic traffic to Collectius' site.

As their domain authority increased, so did their visibility in search engine results, leading to more visitors naturally finding their way to the website without the need for paid advertising.

This steady increase in organic traffic not only enhanced their online presence but also contributed to higher engagement and conversion rates.


Outstanding SEO Results for Collectius

Our comprehensive SEO strategy delivered impressive results for Collectius, significantly enhancing their online visibility and search engine performance. Here are some of the key achievements:

Significant Traffic Growth

Over a period of six months, we achieved more than a 60% increase in organic traffic to Collectius' website. This surge in visitors was a direct result of our focused improvements in SEO practices and content strategies.

Expanded Keyword Reach

There was over a 70% increase in the number of organic keywords that Collectius ranks for on Google. This expansion in keyword coverage helped broaden their visibility and reach a wider audience interested in debt collection and financial services.

Top Rankings in Local Searches

Collectius' website achieved first-page rankings on Google's Search Engine Results Pages (SERPs) for targeted searches in Singapore and Malaysia. Ranking on the first page for relevant searches significantly boosted their brand's visibility and accessibility in these key markets.

Recent Case Studies

Want similar results?
Get in touch to see how we can help.

Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.