Changi General Hospital
At A Glance
15,000
2.2x
Backstory
The hospital offers a comprehensive range of medical specialties and services, helmed by a highly experienced and skilled team of healthcare professionals who consistently deliver excellent health outcomes and care for patients.
Backstory
The hospital offers a comprehensive range of medical specialties and services, helmed by a highly experienced and skilled team of healthcare professionals who consistently deliver excellent health outcomes and care for patients.
Challenge
Challenge
Being a public hospital, Changi General Hospital’s main goal was to establish a sense of trust among its audience. It wanted to spread awareness, highlight its expertise, and boost patient loyalty.
The most effective way to achieve that was to leverage social media to communicate with their target patients. Due to the team’s lack of knowledge and expertise, they decided to reach out to Brew Interactive for help.
Solution
Basis of our discussion with the team, we put together a social media marketing plan that was centered around educating people by sharing reliable information, building positive patient relationships, and promoting the hospital’s services.
From updating people on the latest healthcare information and best practices to sharing patient stories and featuring doctors and nurses working in the hospital – the posts were used to create awareness, engage people and build a deeper connection.
Healthcare information tends to get dry and overwhelming. Due to that, we went beyond just posting static imagery. We made use of engaging formats such as explainer videos and infographics to grab people’s attention and drive engagement.
Used storytelling to connect with the audience, giving them a peek into the work that goes behind providing patient care
Shared healthy recipes to promote health and wellness
Thank you’ post to recognize and acknowledge the support the hospital received
Educational post to raise awareness and encourage healthy living
Results
Recent Case Studies
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