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Heron Technology

Client Story

CHALLENGES

Heron Technology is Singapore’s leading cybersecurity services provider. The company specializes in providing complete cybersecurity solutions to protect companies from the constantly changing and complicated threats that exist in today’s digital world.

For the longest time, Heron depended on its principal companies for lead generation which hindered its growth potential. They realized that in order to grow, they needed to diversify their lead sources.

However, due to their limited budgets, Heron Technology was unable to invest in crucial marketing tactics that would help them grow. Additionally, their small team meant they did not have the capacity to handle top-of-the-funnel leads (potential customers who have shown some interest but may not be ready to make a purchase yet).

What they needed were bottom-of-the-funnel leads to focus their efforts on, which refers to individuals actively searching for a cybersecurity solution and are prepared to make a decision. These leads are more likely to become customers.

Since Heron’s target audience consisted of critical infrastructure and government entities, which are a very specific and hard-to-reach group, they decided to seek assistance from Brew Interactive.

CHALLENGES

Heron Technology is Singapore’s leading cybersecurity services provider. The company specializes in providing complete cybersecurity solutions to protect companies from the constantly changing and complicated threats that exist in today’s digital world.

For the longest time, Heron depended on its principal companies for lead generation which hindered its growth potential. They realized that in order to grow, they needed to diversify their lead sources.

However, due to their limited budgets, Heron Technology was unable to invest in crucial marketing tactics that would help them grow. Additionally, their small team meant they did not have the capacity to handle top-of-the-funnel leads (potential customers who have shown some interest but may not be ready to make a purchase yet).

What they needed were bottom-of-the-funnel leads to focus their efforts on, which refers to individuals actively searching for a cybersecurity solution and are prepared to make a decision. These leads are more likely to become customers.

Since Heron’s target audience consisted of critical infrastructure and government entities, which are a very specific and hard-to-reach group, they decided to seek assistance from Brew Interactive.

THE RESULTS

177%

177% increase in domain rating within 6 months

600%

600% increase in organic traffic

7x

7x increase in leads

HOW WE DID IT

Given our objective of targeting prospects at the bottom of the sales funnel, we chose to run search ads. However, on seeing the projected cost-per-click amounting to SGD 15 per click, we realized the need to find a more affordable solution.

According to Semrush, the cost-per-click was SGD 15.91

Heron Technology’s website had a low domain rating of 9

We noticed that Heron Technology’s domain rating (a metric that indicates the authority and trustworthiness of a website) was very low due to which they struggled to compete with other websites in their industry and gain visibility in search engine results.

To address this, we decided to invest in SEO, aiming to improve the visibility of Heron’s website and content on search engines. Our goal was to attract organic traffic and engage with potential customers without relying on costly pay-per-click advertising.

We conducted a comprehensive SEO audit of the website and took the following actions:

1. ENHANCED TECHNICAL SEO

As a priority, we addressed the low Core Web Vitals of the website which was impacting their domain rating. Core Web Vitals is a set of metrics that measure the user experience of a website and include factors such as page loading speed, interactivity, and visual stability.

While their desktop ranking was satisfactory, their mobile ranking needed a drastic improvement. It was essential to prioritize this because getting the mobile experience right is crucial to improve search engine rankings.

Poor mobile technical SEO performance

Results of the diagnostic test

We ran a diagnostic test to identify areas for improving the page speed performance and addressed each issue.

We ran a diagnostic test to identify areas for improving the page speed performance and addressed each issue.

2. IMPROVED ON-PAGE SEO WITH NEW AND OPTIMIZED CONTENT

The next step was improving on-page SEO. We kickstarted this by conducting keyword research and analyzing their top competitors. Basis this, we narrowed down a list of primary keywords and relevant phrases that the website should be ranking for.

The objective was to establish topical authority by creating informative and compelling content. To achieve this, we focused on improving existing content to address keyword gaps and match search intent.

Optimized landing page on Cybersecurity Solutions

3. BUILT STRATEGIC BACKLINKS

Another reason for their low domain rating was their poor backlink profile.

Poor backlink profile

Improved backlink profile after building strategic links

Improved backlink profile after building strategic links

We started building targeted backlinks from authoritative websites within the business and technology sectors. By incorporating focused and relevant anchor keywords, we built high-quality links from several domains.

Furthermore, to enhance their link profile, we diversified their anchor links by including a blend of exact match, generic, and topical variations. This strengthened their overall backlink profile and improved their website’s authority and visibility.

IMPACT

As a result of our strategic SEO initiatives, Heron Technology experienced significant improvements in its online presence and lead generation.

Within a span of 6 months, their domain rating increased by an impressive 177%, indicating enhanced authority and trustworthiness. This led to a substantial increase in organic traffic and a remarkable 7x boost in leads, providing them with a more qualified lead pipeline.

Our Approach

When Collectius came to us with significant gaps in their SEO expertise and online visibility, we tailored a comprehensive approach that was designed to overhaul their digital presence and drive measurable improvements. Here's how we proceeded:

  • SEO Audit: An on-page and off-page SEO audit was conducted to identify areas for improvement
  • Google Search Console Installation: Google Search Console was installed on the Collectius website to monitor and track their analytics
  • Digital Content Strategy: We produced a digital content strategy pack to help Collectius enhance their SEO goals
  • Backlink Acquisition: Backlinks were purchased to improve Collectius' domain ranking Keyword Research: Extensive keyword research was performed to align content and SEO strategies with relevant search trends

Comprehensive SEO Audit

We initiated our process by conducting a detailed SEO audit for Collectius. This audit was crucial in pinpointing several critical areas where the company was underperforming.

Key issues we found included suboptimal keyword utilisation, missing meta descriptions, and poorly optimised content that wasn't fully aligned with target search queries.

Having identified areas for improvement, the Brew team worked with Collectius’ web development team to implement these fixes.

Following the initial SEO audit, we conducted a focused technical SEO audit for Collectius. A technical SEO audit is a thorough examination of a website’s technical infrastructure as it relates to its visibility and performance in search engines.

It evaluates several key elements, including site architecture, page speed, mobile-friendliness, indexing, crawlability, security, and use of technologies that may impact search engine access and efficiency.

This was a critical step to ensuring that the website’s infrastructure met modern search engine standards, which is pivotal for improving search rankings and user experience. Our audit revealed several key technical issues that needed immediate attention:

Slow Loading Speeds: We identified that the Collectius website had slower than optimal loading times. Slow speeds can significantly affect user experience and negatively impact search engine rankings. To address this, we optimised image sizes, minimised the use of blocking JavaScript, and implemented more efficient caching policies to enhance page load performance.

The Lack of a Sitemap: The absence of a sitemap was another critical gap. Sitemaps are essential as they help search engines more intelligently crawl the site and understand its structure. We created and submitted a comprehensive sitemap to Google, which facilitated better indexing of the website’s pages.

Mobile Optimization: Our audit also found that Collectius’ website was not optimised for mobile users. The Brew team provided detailed guidance to Collectius' web development team on best practices for mobile optimization going forward. This included advice on implementing accelerated mobile pages (AMP), optimising button sizes and touch targets, and ensuring text readability without requiring zoom.


Tracking & Monitoring of Collectius’ Web Performance

To better monitor and track the effectiveness of our strategies, we installed Google Search Console (GSC) on Collectius’ website. GSC allows us to gain valuable insights into the site's traffic, search performance, and any crawling errors, thereby enabling us to make data-driven decisions.

With data from GSC, we can identify which pages are performing well and which might require further optimization. This helps us refine SEO strategies and target specific issues with precision.


Digital Content Strategy

Recognizing the importance of content in SEO success, we crafted a comprehensive digital content strategy pack specifically tailored to Collectius' needs.

This strategy involved developing four customer personas and two end-user personas, representing the diverse segments of Collectius' audience. These personas helped us understand the distinct needs, behaviours, and preferences of different user types that interact with Collectius' services.

From this foundation, we were able to pinpoint the types of content and topics that would resonate most strongly with each persona. Leveraging these insights, we developed a series of SEO-optimised articles.

Each article was carefully written by our copywriter who made sure that keywords used were relevant with Collectius’ offerings and aligned with the interests of potential clients.

Taking this approach allowed us to attract more organic traffic to their site and significantly enhance visibility for these targeted search terms.


Backlink Acquisition

To strengthen Collectius’ domain authority and improve their search engine ranking, we strategically acquired high-quality backlinks. This effort was aimed at boosting their profile against competitors and increasing the trustworthiness of their site in the eyes of search engines.

Through our targeted backlink acquisition efforts, we gradually improved the organic traffic to Collectius' site.

As their domain authority increased, so did their visibility in search engine results, leading to more visitors naturally finding their way to the website without the need for paid advertising.

This steady increase in organic traffic not only enhanced their online presence but also contributed to higher engagement and conversion rates.


Outstanding SEO Results for Collectius

Our comprehensive SEO strategy delivered impressive results for Collectius, significantly enhancing their online visibility and search engine performance. Here are some of the key achievements:

Significant Traffic Growth

Over a period of six months, we achieved more than a 60% increase in organic traffic to Collectius' website. This surge in visitors was a direct result of our focused improvements in SEO practices and content strategies.

Expanded Keyword Reach

There was over a 70% increase in the number of organic keywords that Collectius ranks for on Google. This expansion in keyword coverage helped broaden their visibility and reach a wider audience interested in debt collection and financial services.

Top Rankings in Local Searches

Collectius' website achieved first-page rankings on Google's Search Engine Results Pages (SERPs) for targeted searches in Singapore and Malaysia. Ranking on the first page for relevant searches significantly boosted their brand's visibility and accessibility in these key markets.

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