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Intellectual Property Intermediary Singapore

Client Story

At A Glance

4,183%

Increase in Fan Growth

429.01%

Increase in Average Engagement Rate

6,104.78%

Increase in Average Reach per Post

Backstory

Intellectual Property Intermediary (IPI) is a subsidiary of Singapore’s Ministry of Trade and Industry that aims to connect Small-Medium Enterprises (SME) with research organisations and tech partners. Through these
partnerships, IPI helps them translate innovation objectives to technology requirements. That way, partnerships enable enterprises to develop processes, products and services.

IPI promotes open innovation and works with SMEs and other government organisations to source for technologies, facilitate technology partnerships and conduct technology landscape studies to bring forth new and innovative products and services to the market.

Backstory

Intellectual Property Intermediary (IPI) is a subsidiary of Singapore’s Ministry of Trade and Industry that aims to connect Small-Medium Enterprises (SME) with research organisations and tech partners. Through these
partnerships, IPI helps them translate innovation objectives to technology requirements. That way, partnerships enable enterprises to develop processes, products and services.

IPI promotes open innovation and works with SMEs and other government organisations to source for technologies, facilitate technology partnerships and conduct technology landscape studies to bring forth new and innovative products and services to the market.

Challenge

Challenge

As much as IPI wanted to help more enterprises and research organisations, its early beginnings in social media influence was limited. To establish itself as the national open innovation catalyst, IPI needed to maximize its digital media assets, especially on Facebook, to raise brand awareness and build an educated community.

A major roadblock in achieving this objective was the absence of a social media strategy.

Solution

A strategic content plan and well-crafted social media strategy are essential in establishing authority in the digital world. Through working with Brew Interactive, IPI could get its message across its market through relevant content, provide valuable information to its audience and massively grow its engaged followers count through Brew Interactive’s Contagious Content Framework.

The objectives were:

  • Increase IPI’s brand awareness and its service offerings
  • Educate target audience about open innovation and its benefits
  • Build a community of followers that are interested in innovation and collaboration
  • Establish branding

With these objectives in mind, Brew Interactive utilized its own content creation framework and produced content in various types (videos, infographics, gifs, photos) that target SMEs / business owners, Innovation and Technology Officers, Technology providers, and Government agencies.

Brew Interactive’s Contagious Content Framework brought results in reach, social traffic, and engagement.

Results

After 10 months of working together with Brew Interactive, IPI had seen the following results:

Reach Growth – With Brew Interactive, IPI’s average reach per post jumped up from 1,591 in May 2017 to 98,718.6 in April 2018.

Increased Engagement – The company saw a huge growth of engagement of over 400%.

Page Likes – From 254 in May 2017, IPI now has 11,251 likes on their Facebook page with the potential to grow even more as reach increases.

By continuously providing valuable and informative content in its social pages, IPI has established its authority as Singapore’s catalyst of open innovation. Most importantly, the content strategy that Brew Interactive delivered helped in educating the market on the benefits of innovation.

Our Approach

When Collectius came to us with significant gaps in their SEO expertise and online visibility, we tailored a comprehensive approach that was designed to overhaul their digital presence and drive measurable improvements. Here's how we proceeded:

  • SEO Audit: An on-page and off-page SEO audit was conducted to identify areas for improvement
  • Google Search Console Installation: Google Search Console was installed on the Collectius website to monitor and track their analytics
  • Digital Content Strategy: We produced a digital content strategy pack to help Collectius enhance their SEO goals
  • Backlink Acquisition: Backlinks were purchased to improve Collectius' domain ranking Keyword Research: Extensive keyword research was performed to align content and SEO strategies with relevant search trends

Comprehensive SEO Audit

We initiated our process by conducting a detailed SEO audit for Collectius. This audit was crucial in pinpointing several critical areas where the company was underperforming.

Key issues we found included suboptimal keyword utilisation, missing meta descriptions, and poorly optimised content that wasn't fully aligned with target search queries.

Having identified areas for improvement, the Brew team worked with Collectius’ web development team to implement these fixes.

Following the initial SEO audit, we conducted a focused technical SEO audit for Collectius. A technical SEO audit is a thorough examination of a website’s technical infrastructure as it relates to its visibility and performance in search engines.

It evaluates several key elements, including site architecture, page speed, mobile-friendliness, indexing, crawlability, security, and use of technologies that may impact search engine access and efficiency.

This was a critical step to ensuring that the website’s infrastructure met modern search engine standards, which is pivotal for improving search rankings and user experience. Our audit revealed several key technical issues that needed immediate attention:

Slow Loading Speeds: We identified that the Collectius website had slower than optimal loading times. Slow speeds can significantly affect user experience and negatively impact search engine rankings. To address this, we optimised image sizes, minimised the use of blocking JavaScript, and implemented more efficient caching policies to enhance page load performance.

The Lack of a Sitemap: The absence of a sitemap was another critical gap. Sitemaps are essential as they help search engines more intelligently crawl the site and understand its structure. We created and submitted a comprehensive sitemap to Google, which facilitated better indexing of the website’s pages.

Mobile Optimization: Our audit also found that Collectius’ website was not optimised for mobile users. The Brew team provided detailed guidance to Collectius' web development team on best practices for mobile optimization going forward. This included advice on implementing accelerated mobile pages (AMP), optimising button sizes and touch targets, and ensuring text readability without requiring zoom.


Tracking & Monitoring of Collectius’ Web Performance

To better monitor and track the effectiveness of our strategies, we installed Google Search Console (GSC) on Collectius’ website. GSC allows us to gain valuable insights into the site's traffic, search performance, and any crawling errors, thereby enabling us to make data-driven decisions.

With data from GSC, we can identify which pages are performing well and which might require further optimization. This helps us refine SEO strategies and target specific issues with precision.


Digital Content Strategy

Recognizing the importance of content in SEO success, we crafted a comprehensive digital content strategy pack specifically tailored to Collectius' needs.

This strategy involved developing four customer personas and two end-user personas, representing the diverse segments of Collectius' audience. These personas helped us understand the distinct needs, behaviours, and preferences of different user types that interact with Collectius' services.

From this foundation, we were able to pinpoint the types of content and topics that would resonate most strongly with each persona. Leveraging these insights, we developed a series of SEO-optimised articles.

Each article was carefully written by our copywriter who made sure that keywords used were relevant with Collectius’ offerings and aligned with the interests of potential clients.

Taking this approach allowed us to attract more organic traffic to their site and significantly enhance visibility for these targeted search terms.


Backlink Acquisition

To strengthen Collectius’ domain authority and improve their search engine ranking, we strategically acquired high-quality backlinks. This effort was aimed at boosting their profile against competitors and increasing the trustworthiness of their site in the eyes of search engines.

Through our targeted backlink acquisition efforts, we gradually improved the organic traffic to Collectius' site.

As their domain authority increased, so did their visibility in search engine results, leading to more visitors naturally finding their way to the website without the need for paid advertising.

This steady increase in organic traffic not only enhanced their online presence but also contributed to higher engagement and conversion rates.


Outstanding SEO Results for Collectius

Our comprehensive SEO strategy delivered impressive results for Collectius, significantly enhancing their online visibility and search engine performance. Here are some of the key achievements:

Significant Traffic Growth

Over a period of six months, we achieved more than a 60% increase in organic traffic to Collectius' website. This surge in visitors was a direct result of our focused improvements in SEO practices and content strategies.

Expanded Keyword Reach

There was over a 70% increase in the number of organic keywords that Collectius ranks for on Google. This expansion in keyword coverage helped broaden their visibility and reach a wider audience interested in debt collection and financial services.

Top Rankings in Local Searches

Collectius' website achieved first-page rankings on Google's Search Engine Results Pages (SERPs) for targeted searches in Singapore and Malaysia. Ranking on the first page for relevant searches significantly boosted their brand's visibility and accessibility in these key markets.

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