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CLIENT CASE STUDY

MOH Holdings

Boosted web engagement by 225%, reached more than 1 million people on Facebook, while growing their presence on Instagram and TikTok.

At a Glance

1.1M

More than 1.1 million
organic impressions

2,500

Above 2,500 total engagements

66K

More than 66,000
organic impressions

1,200

Above 1,200 total engagements

69K

More than 69,000
organic impressions

1,600

Above 1,600 total engagements

225%

225% increase in
average page views

20%

20% increase in
average time spent on page

Overview

MOH Holdings (MOHH) is the holding company of Singapore’s public healthcare clusters – National University Health System, National Healthcare Group and Singapore Health Services.

They offer scholarships to young Singaporeans looking to pursue a career in healthcare. Their target audience consists of junior college (JC) graduates and undergraduates currently pursuing a healthcare degree.

In order to generate interest for their scholarships, MOHH needs to create content which engages and educates its target audience with aim of:

Refine NUS Computing’s brand presence and online persona
Showcase NUS Computing’s reputation for research and academics
Raising awareness of the Healthcare Scholarships brand, scholarship
schemes and healthcare disciplines
Driving students to submit scholarship applications
Improving awareness of careers in public healthcare and the community care sector

MOHH offers the following scholarships:

MOHH – Healthcare Merit Award (HMA)
MOHH – Integrated Nursing Scholarship (INS)​​​​
MOHH – Healthcare Administration Scholarship (HAS) /Singapore-Industry Scholarship (SgIS)
MOHH – Healthcare Graduate Studies Award (HGSA)

Our Approach

To develop engaging content for MOHH that would allow them to engage with their audience, we started by:

1. Identifying key focus areas for MOHH’s content

Brew sat down with MOHH and performed an analysis of current social media and youth trends to determine:
– What type of content MOHH wants to put up
– What MOHH’s target audience (students aged 19 to 23) want to see
– Identified social media trends that resonated well with MOHH’s target audience

2. Creating engaging content

After identifying focus points for our content, we decided to produce short-form videos which are posted on Tik Tok and Instagram along with a series of articles.

3. Short form videos

We chose to produce short-form videos that allowed us to present information and educate viewers in an entertaining manner. The scholars featured come from a variety of healthcare specialties which ensures that all professions are represented.

Through the use of videos, we can present a large quantity of information in a relatively small package.

For example, some of the scholars featured spoke about their experiences working in healthcare, debunked myths about their profession, and even shared stories with an emotional side.

All of this gives potential applicants a glimpse into the possibilities available to them and what they can expect from a career in healthcare. It also allows us to build relationships with our audience and encourages them to explore what MOHH has to offer.

4. Scholar feature articles

Having first engaged audience members with the videos we produced, we created articles to provide potential applicants with additional resources for them to refer to.

Each article has a unique theme i.e. community, family and aims to showcase a more personal side to MOHH’s scholarship recipients. Our copywriter also personally interviewed every scholar featured to ensure that every article is accurate and genuine.

By focusing on different themes and sharing firsthand experiences of current healthcare scholars, we aim to resonate with various aspects of the readers’ lives and aspirations.

From life stories to advice and anecdotes about work as a healthcare professional, these articles are written to provide potential applicants with additional context and a deeper understanding of what a career in healthcare entails.

For example, an individual whose interest has been piqued by a nursing video may want further detail about a career in nursing, what types of scholarships are available or what life studying overseas is like.

Our articles address these questions by giving readers a behind-the-scenes look into the lives of our healthcare scholars.

In this way, our carefully curated content serves as a bridge connecting potential scholars to the healthcare world, guiding them through the consideration phase and providing them with the essential tools to evaluate whether healthcare is right for them.

5. Visuals

We implemented the use of eye-catching visuals on Instagram with some details about the scholars to encourage viewers to read the articles we wrote.

Here are some examples:

Social Media

Top Performing Static Posts

1.1M +

Total impressions

2,500

Total engagements

Top Performing Videos

Top Performing Static Posts

Top Performing Videos

Top Performing Videos

Results

Website

We were able to gauge the performance of our articles by measuring these 2 metrics on MOHH’s website:

Average page views
Higher page views allows our content to reach larger audience

Average time on page
A longer average time on page is desired as it indicates that audience are more interested in what’s produced

1.1M+

Total Impressions

2,500

Total engagements

66K+

Total impressions

1,200+

Total engagements

69K+

Total impressions

1,660+

Total engagements

Overall we can see that Brew-produced content performs better across compared to non-Brew produced content. The numbers show that our content:

Attracts more visitors
Keeps visitors on the site for longer
Generates more interest from readers

Our Approach

When Collectius came to us with significant gaps in their SEO expertise and online visibility, we tailored a comprehensive approach that was designed to overhaul their digital presence and drive measurable improvements. Here's how we proceeded:

  • SEO Audit: An on-page and off-page SEO audit was conducted to identify areas for improvement
  • Google Search Console Installation: Google Search Console was installed on the Collectius website to monitor and track their analytics
  • Digital Content Strategy: We produced a digital content strategy pack to help Collectius enhance their SEO goals
  • Backlink Acquisition: Backlinks were purchased to improve Collectius' domain ranking Keyword Research: Extensive keyword research was performed to align content and SEO strategies with relevant search trends

Comprehensive SEO Audit

We initiated our process by conducting a detailed SEO audit for Collectius. This audit was crucial in pinpointing several critical areas where the company was underperforming.

Key issues we found included suboptimal keyword utilisation, missing meta descriptions, and poorly optimised content that wasn't fully aligned with target search queries.

Having identified areas for improvement, the Brew team worked with Collectius’ web development team to implement these fixes.

Following the initial SEO audit, we conducted a focused technical SEO audit for Collectius. A technical SEO audit is a thorough examination of a website’s technical infrastructure as it relates to its visibility and performance in search engines.

It evaluates several key elements, including site architecture, page speed, mobile-friendliness, indexing, crawlability, security, and use of technologies that may impact search engine access and efficiency.

This was a critical step to ensuring that the website’s infrastructure met modern search engine standards, which is pivotal for improving search rankings and user experience. Our audit revealed several key technical issues that needed immediate attention:

Slow Loading Speeds: We identified that the Collectius website had slower than optimal loading times. Slow speeds can significantly affect user experience and negatively impact search engine rankings. To address this, we optimised image sizes, minimised the use of blocking JavaScript, and implemented more efficient caching policies to enhance page load performance.

The Lack of a Sitemap: The absence of a sitemap was another critical gap. Sitemaps are essential as they help search engines more intelligently crawl the site and understand its structure. We created and submitted a comprehensive sitemap to Google, which facilitated better indexing of the website’s pages.

Mobile Optimization: Our audit also found that Collectius’ website was not optimised for mobile users. The Brew team provided detailed guidance to Collectius' web development team on best practices for mobile optimization going forward. This included advice on implementing accelerated mobile pages (AMP), optimising button sizes and touch targets, and ensuring text readability without requiring zoom.


Tracking & Monitoring of Collectius’ Web Performance

To better monitor and track the effectiveness of our strategies, we installed Google Search Console (GSC) on Collectius’ website. GSC allows us to gain valuable insights into the site's traffic, search performance, and any crawling errors, thereby enabling us to make data-driven decisions.

With data from GSC, we can identify which pages are performing well and which might require further optimization. This helps us refine SEO strategies and target specific issues with precision.


Digital Content Strategy

Recognizing the importance of content in SEO success, we crafted a comprehensive digital content strategy pack specifically tailored to Collectius' needs.

This strategy involved developing four customer personas and two end-user personas, representing the diverse segments of Collectius' audience. These personas helped us understand the distinct needs, behaviours, and preferences of different user types that interact with Collectius' services.

From this foundation, we were able to pinpoint the types of content and topics that would resonate most strongly with each persona. Leveraging these insights, we developed a series of SEO-optimised articles.

Each article was carefully written by our copywriter who made sure that keywords used were relevant with Collectius’ offerings and aligned with the interests of potential clients.

Taking this approach allowed us to attract more organic traffic to their site and significantly enhance visibility for these targeted search terms.


Backlink Acquisition

To strengthen Collectius’ domain authority and improve their search engine ranking, we strategically acquired high-quality backlinks. This effort was aimed at boosting their profile against competitors and increasing the trustworthiness of their site in the eyes of search engines.

Through our targeted backlink acquisition efforts, we gradually improved the organic traffic to Collectius' site.

As their domain authority increased, so did their visibility in search engine results, leading to more visitors naturally finding their way to the website without the need for paid advertising.

This steady increase in organic traffic not only enhanced their online presence but also contributed to higher engagement and conversion rates.


Outstanding SEO Results for Collectius

Our comprehensive SEO strategy delivered impressive results for Collectius, significantly enhancing their online visibility and search engine performance. Here are some of the key achievements:

Significant Traffic Growth

Over a period of six months, we achieved more than a 60% increase in organic traffic to Collectius' website. This surge in visitors was a direct result of our focused improvements in SEO practices and content strategies.

Expanded Keyword Reach

There was over a 70% increase in the number of organic keywords that Collectius ranks for on Google. This expansion in keyword coverage helped broaden their visibility and reach a wider audience interested in debt collection and financial services.

Top Rankings in Local Searches

Collectius' website achieved first-page rankings on Google's Search Engine Results Pages (SERPs) for targeted searches in Singapore and Malaysia. Ranking on the first page for relevant searches significantly boosted their brand's visibility and accessibility in these key markets.

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